How much do you charge for shipping? When will I receive my order?

For all shipping inquiries, please see our shipping policy. Shipping costs range from $6.50-10.00. Orders of $49.00 or more are free shipping (use code FREESHIP). 


How long will your treats last?

All of our treats are preservative-free and, therefore, have a shorter shelf life than commercially made treats. All of our cake-like treats are good for approximately 7 days. All of our crunchy biscuits or cookies are good for approximately 4 weeks, and our softer biscuits or cookies are good for approximately 1-2 weeks. 

You can extend the shelf life by refrigerating and/or freezing your treats.


How do I store my treats?

Generally, we recommend the following:

Crunchy biscuits and cookies should be stored tightly sealed in a cool, dry place. You can refrigerate crunchy biscuits and cookies to extend the shelf life, but your treats may soften because of the added moisture. Please use your best judgment.

Softer biscuits or cookies should be stored in the refrigerator in an airtight container.

Cake-like products, pies or brownies should be stored in the refrigerator in an air-tight container. Sometimes refrigeration can cause cake-like treats (pupcakes, scones, etc.) to dry out, so please use your best judgment.

You can store your treats in the freezer for a longer shelf life.


Can I give your treats to my dog who has food allergies or special diet requirements?

Please consult your veterinarian. We are not veterinarians and would prefer you seek guidance from someone who knows your dog's needs. The ingredients for each product are listed on the product's page and package. 


Holiday Ordering

The last day to place your order for delivery by Christmas is December 14th. We are not responsible for delivery delays caused by the USPS or unforeseen circumstances, such as extreme weather. If you are picking up your Christmas order locally, the last day to order is December 14th with a pick up date no later than December 18th.